Code of Conduct

The Learn community is an open, respectful and welcoming online community of people who are committed to not just learning—but learning together. The idea of community is baked into what the product aspires to be: the most effective place online for the world to meet, to create, to exchange and to pursue mastery of knowledge.

We expect all Learners:

  • To be considerate, respectful, and collaborative when engaging with one another
  • To refrain from demeaning, discriminatory, or harassing behavior and speech
  • To consider it their duty to help lift up Learners who are struggling, to encourage them, to help them along
  • To contribute to improving the curriculum for the benefit of the whole world

By being committed, engaged and caring people, Learners will define the tone of the community, and will give shape to the product experience. It is our hope and expectation that Learn will be a reflection of the best in all of us.

We will not tolerate the following behaviors: harassing, abusive, discriminatory, derogatory or violent conduct. Harassment includes: offensive comments related to gender, sexual orientation, race, religion, disability; inappropriate use of sexual images; deliberate intimidation, threats of violence or violent language directed against another person; unwelcome sexual attention.

These behaviors are the antithesis of Learn and will be considered grounds for termination of a user’s Learn account.

Reporting Harassment/Abuse of the Code of Conduct on Slack

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact Learn administrators immediately (support@learn.co). 

Please follow these guidelines for the report:

  1. Report within 24 hours of occurrence. 
  2. Include a screenshot of the conversation or harassment incident.
  3. Provide a written description outlining the incident.

Steps Flatiron School will take:

  1. Learn administrators will review the report.
  2. Learn administrators will discuss incident with all parties involved.
  3. Based on an evaluation of the evidence, report, and discussion, Learn administrators will take action as they see fit.

For more information please read our Terms of Service and Code of Conduct

Using @channel

Do not use @channel in the Learn.co Slack. If you would like the attention of everyone on Slack in the moment, please use @here. Using @channel will notify every person in that channel, whether or not they are online at the moment - this is a very disruptive practice and highly frowned upon.

Customizing Slack and Slack Integrations

We encourage students to make the Learn.co Slack a fun place to work and play as a community. That being said, please keep in mind that this is a community centered around learning. 

When creating or adding a Slackbot response, Loading Message, App or Integration be thoughtful in your execution. We discourage adding customizations that detract from the flow of conversation and focus of the community. Think of the needs of the whole community you are creating for - will anyone be offended, discouraged, or annoyed by the customization you are considering creating? If the answer is yes, think of a different addition. Learn.co administrators reserve the right to remove any Slack customizations.

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